Buy furniture in the process of some taboos, there is no difficult to do business

customer to store the first feeling, not only depends on the store image, more from the shop assistant work attitude. In fact, the guide do when you want to treat customer as his, you will improve the quality of service a lot. Many shoppers will unconsciously let customers don't feel comfortable behavior and language, guide below is to sell goods for 4 big taboo, if you got infected, must be more careful.

1, into the shop in the customer's ear after constantly

customer guide was pulled into the door, the fog to a heap of, not in the mood to buy. '

deeper analysis:

a lot of customers think, service enthusiasm is not the case, when consumers have doubt, shoppers can give professional answer that's what they want. Shoppers are recommended products to customers, buy most of the customers will not believe, and guides the pitching, the more customers don't believe it. As shoppers can offer instructive service can, excessive enthusiasm instead, let a person be unable to stand. Customers need is a free, no pressure shopping environment. ', customers around the store again surprised again afraid, afraid of who, when suddenly there is a side opening is the product introduction. Deep analysis:

, for example, you can ask 'can I help you? ', if the customer made it clear that need not, don't always follow behind. But if you have any questions to ask the customer, be sure to answer patiently, smiling face. Shoppers sincerely friendly attitude is very important, but not excessive, customers in the shopping process needed to get patient answer is enough. Guide sometimes just need to do their job well, when customers need, when consumers don't need to keep a proper distance, so as to gain the respect of customers.

in case of this kind of shoppers will need to offer, service customers. Sometimes they may really don't need to buy, just want to randomness, as a clerk, you must learn to sense motive, when customers to stop and look at a product, that he might be interested in the product. Or the customer looked up and make finding a form, said he may need to ask.

3, receive customer focus enough

guide reception customer, eyes always staring at the guests into the shop, just now, can't wait long superhuman powers eight mouths, one man grabbed all the customers, eating a bowl of thinking of the pan. And high cold President version of the salesman, customers into the store opens in the line of sight at once the customer again, eyes clearly write the two words 'you can't afford it', then there is no then. Deep analysis:

if the shop assistant did not enough, and more customers, shoppers should come up with sincere attitude to inform customers. For example: 'really sorry, today more customers in the store, you drink a glass of water first, look at the product introduction, like: just call me. '

guide of personalized service, appears to be proactive, actually may lose more. Every shop business is rush hour, in this period of time, because of promotions specialist staff hello, lead to customers do not get considerate service, reduces the customer satisfaction and generate complain even loss a lot. Actually, guide customers to have a can understand because of the busy attend, the key is we can't have snubbed the language behavior of customers, more not with own eyes the standard to measure customer buy or not buy.